An outdated practice management system is holding you back

Many consultants operate with a patchwork of disconnected systems for scheduling, billing, clinical notes, and patient communication. The lack of interoperability creates duplicated data entry, reconciliation errors, and a significant administrative burden. Time spent managing systems is time not available for clinical work or revenue-generating activity.

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Audit your current system stack and identify duplication and integration gaps Define your core requirements before evaluating replacement systems Prioritise solutions that offer native PMI billing and patient communication integration

This problem is Solvable.

Every supplier I know who solves this. No one pays to be listed. Where I've worked with them, I say so.

Granite PMS
Practice management software
Practice management software for private consultants and clinics.
Built for private consultants and small clinics; worth a demo if you want diary and billing in one system.
Best for: Private consultants and small clinics
Price on request
Former client
Semble
Practice management software
Practice management and patient records software for private clinics and consultants, covering scheduling, notes, telehealth and payments.
Bookings, notes, invoicing, online payments and a patient portal in one system for clinics and consultants.
Best for: Private consultants, clinics and clinic groups
Price on request
No commercial relationship
The DPO Centre
Data protection
Outsourced data protection officers, NHS DSPT support and Caldicott Guardian services, including for healthcare organisations.
Outsourced DPO who can run supplier due diligence before you switch.
Best for: Clinics and hospitals needing an outsourced DPO
Price on request
No commercial relationship
Trust Health
Billing and revenue
Medical billing, debt recovery and business support for private consultants and consultant partnerships (LLPs).
Billing and debt collection for consultants, plus business services if you work in a partnership.
Best for: Consultants and consultant partnerships
Price on request
No commercial relationship

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Systems are chosen for individual functions without considering interoperability Legacy PMS are retained because switching feels too disruptive The true cost of system inefficiency is never calculated

Patient data exists in multiple systems without automatic synchronisation
Billing, scheduling, and clinical records are managed on separate platforms
System switching takes time during every patient journey
Manual reconciliation creates error risk
Software costs accumulate across multiple vendors without review

Every hour lost to system inefficiency is an hour not spent on clinical work. At a clinician cost of £200 per hour, five hours of weekly system admin costs over £50,000 per year.

Admin time is significantly higher than in integrated system environments
Data entry errors increase as information is duplicated across platforms
Patient experience suffers from disconnected communication workflows
The practice cannot generate meaningful management information
System costs exceed the value delivered

What it looks like in practice

A consultant using three disconnected systems spends an estimated 6.5 additional hours per week on admin compared to a peer on an integrated platform, worth over £67,000 per year at £200 per hour
Switching to an integrated PMS reduces duplicate data entry, eliminates reconciliation steps, and typically pays back its cost within six months through staff time savings alone
The most commonly duplicated data entry points are patient registration, appointment booking, and billing, all addressable through a single integrated platform

Paul Robinson

14 years in UK private healthcare

I solve this one for consultants

Want a hand? I'll look at your situation and tell you the three things I'd tackle first.

A few quick questions, about two minutes. I read every one myself and usually reply the same day.

No sales call unless you ask for one. Just a straight answer from me.

I reply personally, usually the same day.

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