Low PROMs collection rates are creating insurer and audit risk
Insurers increasingly expect PROMs data as evidence of outcomes. Audit bodies track collection rates. If you're below the thresholds, it's not just a process problem, it's a risk to your contracts and your reputation.
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Do it yourself: step by step
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Build outcome-measure collection into the patient pathway rather than chasing after Use simple digital capture so patients can respond easily Monitor collection rates against the targets your insurers expect
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Paul Robinson
14 years in UK private healthcare
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