All problems

For UK independent hospitals

Your hospital is likely losing revenue before anyone notices it's gone

Billing errors, coding gaps, and insurer disputes compound quietly across every claim cycle. Most independent hospitals absorb the loss as overhead rather than treat it as a recoverable problem.

Two minutes. Solva follows up with specific billing recovery options.

  • A high volume of outstanding invoices beyond typical payment terms
  • Frequent rejections or denials from private medical insurers (PMIs)
  • Increased patient complaints regarding billing discrepancies or unexpected charges
  • Administrative staff spending excessive time on manual reconciliation and follow-up
  • Increased administrative burden and staff burnout due to manual rework
  • Delayed cash flow and reduced working capital for operational expenses
  • Reduced profitability and lower operating margins
  • Increased bad debt write-offs impacting financial stability
  • Damage to the hospital's brand and patient trust due to billing errors
  • Negative patient reviews impacting new patient acquisition

Independent hospitals can recover significant lost revenue through dedicated revenue cycle audits (Industry estimates, 2023-2026)

Source: https://www.adsc.com/blog/whats-driving-revenue-leakage-and-what-practices-can-do-about-it | https://hanseisolutions.com/revenue-leakage-in-healthcare-sources-solutions/

Frequently asked questions

Why does this problem persist?

Revenue cycle leakage in independent hospitals is typically 5-15% of revenue. It accumulates through billing errors, coding issues, insurer disputes, and inadequate follow-up. Most hospitals accept it as normal when it is not.

What is the cost of leaving it unaddressed?

Private providers could potentially lose out on approximately £60 million from cataracts revenue due to policy changes (LaingBuisson, 2025)

This is exactly what I do with UK private practices. Answer the few questions above and I'll come back personally with where to start. Paul.

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This information is for educational purposes only and does not constitute professional advice.