Guesswork on drug pricing
Cost of Inaction
Annual margin lost on incorrect prices + value of patients lost after a price mismatch
How it breaks down
- Margin lost on quotes with the wrong price£1,382
- Value of patients lost after a price mismatch£3,600
Two minutes, no typing, and I read every one myself.
From Paul
Tell me where that £4,982 is coming from, and I'll come back with the three things to fix first.
A few quick questions, about two minutes, and no typing. I read every one myself and reply with the three things costing you most and where I'd start. If it's useful, we talk. If not, you've still got a clear picture.
No obligation, no sales call unless you ask for one, and nothing automated lands in your inbox.
Paul, Solvable
- Quoted and fulfilled prices differ.
- Some quotes produce less margin than intended.
- Price differences lead to complaints or patients choosing not to continue.
- Margin is lost on affected quotes.
- Staff spend time explaining or correcting price differences.
- A mismatch can reduce trust and contribute to a complaint or lost patient.
- Staff do not have a sufficiently current price view when preparing a quote.
- Price checks depend on manual look-up or judgement.
- A mismatch may only become visible after the patient has received an earlier figure.
The observable signals are quote-to-fulfilment price differences, margin lost on affected quotes, and recorded complaints or lost patients linked to a mismatch. The placeholder rates and values are assumptions for review only.
Frequently asked questions
Why does this problem persist?
The information used at quotation and the price encountered during fulfilment are not reliably aligned at the point the quote is given.
What is the cost of leaving it unaddressed?
The calculation adds the annual margin lost when quotes use the wrong price to the estimated value of patients lost after a price mismatch. Average patient lifetime value is a fixed problem parameter set to £1,200.
This is exactly what I do with UK private practices. Answer the few questions above and I'll come back personally with where to start. Paul.