All problems

For UK private medical consultants

You need the right PA but you don't know how to find or assess one

A good private practice PA is the difference between a practice that runs and one that constantly fire-fights. Most consultants have never hired one before and have no framework for assessing what good looks like.

Cost of Inaction

Enter your total headcount, annual turnover rate, and average salary. The calculator shows the annual cost of staff turnover.

Estimated Annual Cost
£25,250
Range: £17,675£32,825
£28,000
5 months
£4,000
25 %

How it breaks down

  • Value foregone while the role isn't right£20,000
  • Expected cost of a mis-hire£5,250
  • Total cost£25,250

Two minutes, no typing, and I read every one myself.

Paul, Solvable

From Paul

Tell me where that £25,250 is coming from, and I'll come back with the three things to fix first.

A few quick questions, about two minutes, and no typing. I read every one myself and reply with the three things costing you most and where I'd start. If it's useful, we talk. If not, you've still got a clear picture.

No obligation, no sales call unless you ask for one, and nothing automated lands in your inbox.

Paul, Solvable

I reply personally, usually the same day.
  • Consultants spending evenings and weekends catching up on dictation and billing
  • Delayed responses to patient inquiries and booking requests
  • High turnover of administrative staff due to burnout or poor fit
  • Missed billing opportunities and delayed payments due to administrative bottlenecks
  • Bottlenecks in patient flow and appointment scheduling
  • Increased risk of errors in patient records and correspondence
  • Loss of potential revenue due to reduced clinical time
  • Increased costs associated with staff turnover and recruitment
  • Reduced time available for direct patient care
  • Increased stress and burnout for the consultant
  • Negative patient reviews due to poor communication and delays
  • Damage to professional relationships with referring GPs

Consultants with a dedicated, well-matched PA bill an average of 25% more than those managing admin themselves or with a poor fit (Private Practice UK, 2025)

Source: https://www.privatepracticeuk.co.uk/why-do-private-practice

Frequently asked questions

Why does this problem persist?

A good PA is the highest-leverage hire a consultant can make. The wrong one costs more than the salary in lost billings, patient complaints, and management time. Most consultants hire reactively and pay for it.

What is the cost of leaving it unaddressed?

Administrative inefficiencies and poor PA support can cost private practices up to 27% of annual physician revenue (Luna, 2009)

This is exactly what I do with UK private practices. Answer the few questions above and I'll come back personally with where to start. Paul.

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This information is for educational purposes only and does not constitute professional advice.