Your fees haven't moved in years and you're almost certainly undercharging

Most UK private consultants set their self-pay fees when they started and never revisit them. Inflation, market movement, and growing reputation all justify higher fees, but only if you know where the market sits.

steps: 3; steps

3 steps

Do it yourself: step by step

0 of 3 done

Benchmark your current fees against comparable consultants in your specialty. Set a regular review against costs and the market, and communicate changes clearly to patients and referrers.

This problem is Solvable.

Free personal check

Done by Paul Robinson, not software

I'll read your self-pay fee list and show you where you sit against local benchmarks

What I need from you

Your self-pay fee list or website fees page
The hospitals you work at

What you get

How your fees compare with PHIN and local hospital packages
The fees I would review first
What to publish and where

Within 2 working days

No sign-in, no sales call. I read every request myself and reply on WhatsApp.

Every supplier I know who solves this. No one pays to be listed. Where I've worked with them, I say so.

Medical Billing & Collection
Billing and revenue
Outsourced billing, insurer e-billing and patient payment collection for private consultants, groups and clinics, charged on income collected.
Bills both insurer and self-pay invoices, so it holds the rate data you need to compare.
Best for: Consultants wanting fully outsourced billing
Price on request
No commercial relationship
Trust Health
Billing and revenue
Medical billing, debt recovery and business support for private consultants and consultant partnerships (LLPs).
Can report income by insurer, a starting point for comparing self-pay and insured rates.
Best for: Consultants and consultant partnerships
Price on request
No commercial relationship

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Fees were set at the start and never revisited There is no prompt or habit to review them against the market Raising fees feels uncomfortable without a clear basis

Fees were set once and never indexed to inflation or the market
There is no routine review built into practice management
Market rate data is not readily to hand
Discomfort with raising fees delays overdue changes
Undercoding billing a lower complexity code than the clinical encounter justifies, often to avoid audit risk
Missed ancillary charges consumables, follow-up calls, reports and admin services delivered but never invoiced.
Outdated fee schedules PMI rates not renegotiated, meaning work is billed below current market rates.
No reconciliation process, invoices raised but never matched against remittances to catch underpayments.
Over-reliance on memory, charge capture done mentally rather than systematically, with gaps accumulating unnoticed

Revenue earned through clinical work is permanently lost unlike a denied claim, unbilled work cannot be recovered after time limits pass.
Cash flow suffers as billing lags behind activity, creating a gap between cost and income.
PMI relationships go unmanaged, with rates drifting below market while insurer profitability on your activity grows.
Practice valuation is suppressed buyers and investors assess revenue based on what is billed, not what is delivered.
Clinicians become demoralised when income does not reflect workload, without understanding why.

Paul Robinson

14 years in UK private healthcare

I solve this one for consultants

Want a hand? I'll look at your situation and tell you the three things I'd tackle first.

A few quick questions, about two minutes. I read every one myself and usually reply the same day.

No sales call unless you ask for one. Just a straight answer from me.

I reply personally, usually the same day.

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Do it yourself: step by step

1Step 1

2Step 2

3Step 3

I'll read your self-pay fee list and show you where you sit against local benchmarks

What I need from you

What you get

Suppliers who solve this2 suppliers. No one pays to be listed

Why this keeps happening

What it leads to

Want a hand? I'll look at your situation and tell you the three things I'd tackle first.

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