Established practice

You're busy, but you don't know which activity is actually making you money

Being fully booked doesn't mean you're profitable. Some procedures and appointment types generate five times more margin than others. Without the data, you can't optimise what you're doing.

steps
7
steps
to start
1 hour
to start

The short answer

Revenue per patient tells you little. What matters is what you keep per hour of your time once hospital, anaesthetist, secretary and insurer shortfalls are taken out. Three months of invoices and your diary are enough to work it out in an afternoon.

7 steps

Do it yourself: step by step

0 of 7 done

  1. Export every invoice from your billing system or practice management software for the last full quarter, with date, patient type (self-pay or insurer), code and amount paid

    Time
    1 hour
    Typical cost
    Free
    Who does it
    Your secretary

    Done when: You have one spreadsheet with every billed episode

This problem is Solvable.

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Net income per hour calculator table

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Table

Net income per hour by activity

Period: [Start date] to [End date] Consultant: [Your name]

ActivityEpisodes in periodGross incomeDirect costsNet incomeTotal hours (incl. admin, travel, follow-up)Net £ per hourRank
New outpatient (self-pay)
New outpatient (insured)
Follow-up
Procedure A: [name]
Procedure B: [name]
Procedure C: [name]
Medicolegal reports
Remote consultations
Total

Direct costs to include

  • Room or clinic hire per session
  • Secretary or billing supplier cost per episode
  • Consumables or equipment you pay for
  • Shortfalls written off or chased unsuccessfully
  • Travel time and mileage

Not to include here

  • Indemnity, GMC fee, accountancy (these are overheads, spread across everything)

Decision

Top two activities: [ ] Bottom activity: [ ] One change I will make by [date]: [ ]

Avoid these

Common mistakes

  • Ranking by fee per case instead of net income per hour of your time.
  • Leaving out the admin, letters and post-op calls that follow every procedure.
  • Forgetting insurer shortfalls you never collect, which make some work look better than it is.
  • Dropping low-margin follow-ups that keep patients and referrers loyal without thinking about the knock-on effect.
  • Doing the analysis once and never repeating it after fees or insurer rates change.
Paul Robinson

Free personal check

Done by Paul Robinson, not software

I'll sense-check what you keep per hour for each type of work and show you where the time goes

What I need from you

  • Your calculator inputs
  • A rough split of your week by activity
  • Your main costs per session, such as rooms and secretary

What you get

  • Which activity earns least per hour
  • How your pattern compares with typical consultant practices
  • One diary change to test

Within 2 working days

No sign-in, no sales call. I read every request myself and reply on WhatsApp.

Free tools

Check where you stand

Benchmarks

  • Net income per hour can differ two to three times between a consultant's best and worst activity

    Solvable estimate, illustrative: for example about £400 net per hour on a main procedure against £130 to £200 on an insured follow-up once letters and admin are counted. Not a published survey

    Solvable estimate

Paul Robinson

Paul Robinson

14 years in UK private healthcare

I solve this one for consultants

Want a hand? I'll look at your situation and tell you the three things I'd tackle first.

A few quick questions, about two minutes. I read every one myself and usually reply the same day.

No sales call unless you ask for one. Just a straight answer from me.

I reply personally, usually the same day.

Questions

Frequently asked questions

Do I need an accountant to do this?

No. A spreadsheet and your billing export are enough. An accountant can check the cost allocation if you want a second view.

How do I count procedure time fairly?

Include pre-op review, theatre, ward rounds, discharge, letters and the first follow-up. That is the time the procedure really takes from you.

What if my best activity is limited by theatre slots?

Then the decision is about which list to ask the hospital for, or which lower-value sessions to give up to free a list.

Should I stop low-margin work?

Not automatically. Some of it feeds your procedures. Check where your procedure patients came from before dropping anything.

How often should I repeat it?

Every six months, and whenever an insurer changes its fee schedule.

Last reviewed:

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