Repeat prescription admin burden
Cost of Inaction
Weekly spreadsheet reporting time × 52 weeks × hourly staff cost
How it breaks down
- Manual spreadsheet reporting£6,240
Two minutes, no typing, and I read every one myself.
From Paul
Tell me where that £6,240 is coming from, and I'll come back with the three things to fix first.
A few quick questions, about two minutes, and no typing. I read every one myself and reply with the three things costing you most and where I'd start. If it's useful, we talk. If not, you've still got a clear picture.
No obligation, no sales call unless you ask for one, and nothing automated lands in your inbox.
Paul, Solvable
- Weekly spreadsheet updates recur even when prescription volumes are stable.
- Staff can identify a regular block of time spent collecting, checking, and reporting repeat prescription activity.
- Reporting completion depends on someone remembering and carrying out the manual routine.
- Administrative capacity is diverted from other patient and practice work.
- Reporting may be delayed when the responsible person is unavailable.
- The annual cost grows directly with weekly hours and the cost of the staff time involved.
- Repeat prescription information is recorded or assembled manually.
- Spreadsheet reporting is a recurring parallel step rather than an output of the fulfilment workflow.
- Staff time is consumed by maintaining the reporting record before the work can be reviewed or progressed.
The observable signal is the recurring time recorded against manual spreadsheet reporting. This is a process measure from the call context, not an external performance benchmark.
Frequently asked questions
Why does this problem persist?
The reporting task sits outside the main prescription workflow, so the same information has to be gathered and maintained separately each week.
What is the cost of leaving it unaddressed?
Weekly reporting hours are annualised over 52 weeks and multiplied by the hourly cost of the time used.
This is exactly what I do with UK private practices. Answer the few questions above and I'll come back personally with where to start. Paul.