For UK private medical consultants
Patients are searching for you online and finding nothing
Self-pay patients treat an absent review profile the same as a bad one. The reviews you already have are sitting uncollected, and each week without them is quietly redirecting bookings elsewhere.
Two minutes. Solva follows up with specific review-building options.
- Low volume of new self-pay patient enquiries despite strong clinical outcomes
- Potential patients choosing competitors with more visible and positive online feedback
- Difficulty in attracting new talent due to a poor online reputation
- Inconsistent or outdated online profiles across review platforms.
- Increased marketing spend to compensate for lack of organic patient acquisition
- Inefficient patient acquisition processes due to reliance on traditional methods
- Loss of potential revenue from self-pay patients choosing competitors
- Reduced return on investment from other marketing activities
- Perception of lower quality of care or outdated practice by potential patients
- Difficulty in attracting and retaining top clinical talent
Providers with more than 50 reviews on Doctify receive four times as many patient enquiries (Doctify, 2023)
Source: https://www.doctify.com/en-ae/blog/posts/how-to-excel-in-the-online-review-space
Frequently asked questions
Why does this problem persist?
Online reviews are now a primary decision factor for self-pay patients. A provider with no reviews is treated with the same scepticism as one with bad reviews. Most providers have the reviews in their patient base, they just haven't asked for them.
What is the cost of leaving it unaddressed?
Responding to patient reviews can boost revenue by 35% (Doctify, 2024)
This is exactly what I do with UK private practices. Answer the few questions above and I'll come back personally with where to start. Paul.